No Rush Free Shipping: Worldwide Free Shipping Available on order over AU$89.
Our hearts go out to all who have been affected by COVID-19 virus and we hope that you and your loved ones are staying healthy and safe. SilkSilky employees are working hard to provide the same levels of services as always.
SOME COVID-19 RELATED SILKSILKY FAQs
Yes, orders are shipping as normal.
Due to pandemic issues some items may take longer to reach you. Logistics from HongKong & China Mainland are slower than usual and taking up to 15 working days (average 8 working days) for delivery. We are processing orders shipping from these locations on priority to ensure your order reaches you as soon as possible.
All HongKong and China Mainland Warehouses are shipping normally.
Although we are shipping orders normally, delivery may be delayed due to the current pandemic situation across globe, therefore we can not guarantee any ETA for order deliveries at this point. Even in case of express shipping we will only guarantee to process your order on priority bases. Have any other questions? Please feel free to contact us!
Free Standard Shipping (ground) on all orders of AU$89 or more - For all countries. Shipping cost is AU$9.99 if your order is less than AU$89.
For free/standard shipping, we use your local postal service such as USPS, Canada Post, Royal Mail and LePost.
Pretty easy and hiccup-free 30 days return & exchange policy.